← Gitfence Status

Gitfence Status · Printed from https://status.gitfence.dev/incidents/inc_1k6bjamqck6w2cn22yx

Git, MCP and API requests timing out

ResolvedCritical impactAI summary
Started
Resolved
Duration6 min
Git, MCP and APIWebsite and app
AI summary

For about 6 minutes on 1 November 2026, requests to our website and app, Git, MCP and API were timing out. The incident started at 13:03 UTC and is now resolved. We apologise for the disruption.

Updates

  1. ResolvedAI summary

    For about 6 minutes on 1 November 2026, requests to our website and app, Git, MCP and API were timing out. The incident started at 13:03 UTC and is now resolved. We apologise for the disruption.

  2. Monitoring

    Website and app has recovered. We're still working on the remaining issues.

  3. Investigating

    We're also seeing issues with Website and app.

  4. InvestigatingAI summary

    Git, MCP and API requests are currently timing out for some customers. We are investigating the issue and will provide an update as soon as we have more information.

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We POST signed JSON (Standard Webhooks) for incident, maintenance and component status events.

  1. We first send a subscription.verify event with a challenge to your URL.
  2. Reply 2xx with the challenge in the body (plain text or {"challenge":"…"}).
  3. You get a signing secret to verify webhook-signature headers, and a manage token to unsubscribe.
Example event payload
{
  "type": "incident.created",
  "timestamp": "2026-10-09T12:04:00Z",
  "page": {
    "id": "pg_1k62abasp0mvcafv7a2",
    "name": "Gitfence",
    "url": "https://status.gitfence.dev"
  },
  "incident": {
    "id": "inc_…",
    "title": "Elevated error rate",
    "status": "investigating",
    "impact": "major",
    "components": [
      {
        "key": "api",
        "status": "partial_outage"
      }
    ]
  }
}

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