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Gitfence Status · Printed from https://status.gitfence.dev/incidents/inc_1k6bjamqbez7h45tqge

Website and app requests timing out

ResolvedCritical impactAI summary
Started
Resolved
Duration6 min
Website and app
AI summary

For about 6 minutes on 1 November, requests to our website and app were timing out, so some customers were unable to load pages or use the app. The issue is now resolved and both are working normally again. We're sorry for the disruption.

Updates

  1. ResolvedAI summary

    For about 6 minutes on 1 November, requests to our website and app were timing out, so some customers were unable to load pages or use the app. The issue is now resolved and both are working normally again. We're sorry for the disruption.

  2. InvestigatingAI summary

    Some requests to our website and app are currently timing out, which may make them slow or unavailable for you. We are investigating the issue and will share more information as soon as we can.

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Example event payload
{
  "type": "incident.created",
  "timestamp": "2026-10-09T12:04:00Z",
  "page": {
    "id": "pg_1k62abasp0mvcafv7a2",
    "name": "Gitfence",
    "url": "https://status.gitfence.dev"
  },
  "incident": {
    "id": "inc_…",
    "title": "Elevated error rate",
    "status": "investigating",
    "impact": "major",
    "components": [
      {
        "key": "api",
        "status": "partial_outage"
      }
    ]
  }
}

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